Within 3 business days
Priority Mail, USPS
Confirmation emailed
What are the shipping and handling costs?
$6.95 per order
$1.95 reeds and corks only
Can I have my order sent to a P.O. Box?
Yes
Can I get my order faster?
Please call our business office at 503.835.6210 to inquire about other methods of shipping.
Do you ship internationally?
Please call our business office at 503.835.6210 to inquire about other methods of shipping.
What is the status of my order?
If you received an email confirmation, please follow the instructions
for tracking your order. Or, call our business office at 503.835.6210.
Questions on Returns
What is the return policy?
Please call our business office at 503.835.6210 to arrange for returning products.
How (exactly) and where do we send returns?
Please send your returns to PO Box 219, Rickreall, OR 97371.
Do you provide a money back guarantee?
Yes. Please call our business office at 503.835.6210 for further information.
What is your cancellation policy?
KumDuck makes every effort to process and mail orders as quickly as possible.
If you decide you don't want the product, please call our business office as FAST as possible -503.835.6210.
KumDuck LLC
PO Box 219
Rickreall, OR 97371
1.877.803.8257
